Infopoints

Infopoints offer medical practices the opportunity to provide patients with an interactive insight into the practice environment and convey important information about the medical services offered, the specialist staff, and the practice philosophy. This multimedia information source promotes transparent communication and helps patients choose the medical care that is right for them.

These interactive elements are what make the difference between “marketing” and”smart marketing“

Examples of information that can be presented in Infopoints...

Practice Owner & Medical Team

Information about the practice owner and medical team

Specialty Departments

Information about the different specialties and practice areas

Office Hours

Information about opening hours, appointment options and doctor's office hours

Emergencies

Information on after-hours emergency and urgent care services, or emergency numbers and contacts for medical emergencies outside of office hours

Driving directions

Information on directions and parking in the area of the practice

Policies

Patient rights policy, medication prescriptions, refills, privacy policy

Equipment

Information about the practice's equipment and medical devices

Examination Rooms

More information about the practice's exam rooms and treatment areas.

Waiting Areas

Information about waiting areas and waiting times for patients

Examinations

Information about medical examinations and diagnostic techniques at the practice

Blood Drawing

Procedures for Laboratory Tests and Blood Drawing

Preparation

Details on how to prepare for a doctor's visit or test

Health Check

Information about health screenings and preventive care

Immunizations

Information about immunization programs and recommendations for vaccinations

FAQ’s

Answers to frequently asked questions on various topics that may be relevant to guests (pet friendliness, reception hours, etc.)

Multilingual support

Information can be provided in different languages (patients of different origins/cultures).

Special patient groups

Information on services for special patient groups such as children, seniors or pregnant women

Education

Educational materials about common diseases and health problems

Accessibility information

Details about accessibility for patients with special needs

Safety measures

Instructions on emergency exits, fire alarms, and other safety precautions

Concerns and Complaints

Instructions on how to submit concerns or complaints and how concerns and complaints are handled

Contact Information

All contact details so that patients can easily reach you if they have any questions or concerns (phone number, fax, email address, ...)